Privacy

Your email address, a one-way hash of each API key (we cannot see or recover the key itself), your credit balance, and one row per API call recording the endpoint, timestamp, which data source answered and whether it succeeded. That's it.

Call logs are deleted after 90 days. Email delivery logs (masked addresses, never message content) are deleted after 90 days. Sign-in codes and sessions are deleted when they expire. Your credit ledger (purchases, per-call debits, refunds) is kept for as long as your account exists, and after deletion for the period tax and accounting law requires, because it is our financial record of what you paid for.

We do not store the content of your query results, we do not sell your data, we share it only with the processors named on this page, and we run no advertising trackers on this site.

Cloudflare Web Analytics counts page views on every page of this site; it sets no cookie and does no cross-site tracking. Microsoft Clarity records clicks, scrolling and session replays on the public pages only (home, docs, pricing, platform and troubleshooting pages, and these legal pages). Our build refuses to put Clarity on the dashboard, sign-in, payment or admin pages, the pages where an API key, your email address or an order appears. Clarity is configured to mask typed text, email addresses and numbers. Neither tool is used for advertising; both process this data for us under their own privacy terms.

Payments are handled by Paddle.com Market Limited, our merchant of record. We never see or hold your card details - we receive only the amount and a transaction reference. Paddle's privacy policy is at paddle.com/privacy.

Results are public content from third-party platforms, fetched on your behalf at the moment you ask for it. We are a processor for that request, not a data broker holding a corpus.

Email support@socialsearchapi.com to export or delete your account and its call history. We action deletions within 30 days. Deletion removes your email address and sign-in data and disables every key; the credit ledger is retained without your email, as a financial record only.

Automation Craft, Ground Floor, No. 25, Sri Raghavendra Nilaya, 18th B Cross, Bandappa Gardens, Muthyalanagar, Bengaluru, Bengaluru Urban, Karnataka 560054, India. Contact support@socialsearchapi.com for any privacy request.

Account records and call logs are stored on our own server infrastructure. Email is delivered by Resend and payments by Paddle, our merchant of record; both receive only what they need to do their job (your email address, and the payment amount respectively).