Terms of service
Automation Craft ยท Karnataka, India
questions: support@socialsearchapi.com, answered within one business day
1Who you are contracting with
Automation Craft, a sole proprietorship registered in Karnataka, India, Ground Floor, No. 25, Sri Raghavendra Nilaya, 18th B Cross, Bandappa Gardens, Muthyalanagar, Bengaluru, Bengaluru Urban, Karnataka 560054, India. GSTIN 29ETFPM5577J1ZW. These terms are governed by the laws of Karnataka, India.
2What this is
socialsearchapi provides programmatic read access to publicly available content on third-party platforms - the same content any logged-out visitor can see in a web browser - returned in a unified JSON schema. Access is sold as prepaid credits. We never ask for, accept, or use anyone's platform login credentials, and we do not access content behind a login wall, paywall, or privacy setting. See also the public data notice at /public-data-notice.
3Payments and merchant of record
Credit purchases are processed by Paddle.com Market Limited ("Paddle"), who acts as Merchant of Record for the transaction. Paddle handles payment processing, applicable taxes, invoicing, and payment-related customer service; your order confirmation and card statement will reference Paddle. The service itself is provided and operated by Automation Craft under these terms.
4Acceptable use
You may query public content and use the results in your own product, analysis or research. You may NOT use the API for: surveillance or behavioural monitoring of individuals; facial recognition or biometric identification; re-identifying or de-anonymising individuals; profiling based on sensitive attributes; harassment, stalking or doxxing; sending spam or unsolicited messages; training systems to impersonate real people; reselling raw API output without meaningful transformation or added value; any activity that violates the source platform's terms as they apply to you, or any applicable law. We suspend keys for any of these, without refund of used credits.
5Your responsibilities
You are responsible for how you use, store and further process the data you retrieve, including compliance with data-protection law (GDPR, DPDP Act and equivalents) for anything you retain. If you republish content, respect the original author's rights and the source platform's attribution norms.
6What we don't offer
We do not provide LinkedIn data, private or logged-in content, direct messages, personal contact details, or anything behind an authentication wall. We do not offer bulk data dumps or historical archives - the API answers live, per-request queries only.
7Availability
Best effort. Upstream platforms block, rate-limit and change without notice; automatic failover covers a lot of that but not all of it. There is no uptime SLA on the standard plans.
8Liability
The service is provided as-is. Our total liability is limited to the credits remaining on your account.
Automation Craft, sole proprietorship.
Ground Floor, No. 25, Sri Raghavendra Nilaya, 18th B Cross, Bandappa Gardens, Muthyalanagar, Bengaluru, Bengaluru Urban, Karnataka 560054, India
GSTIN 29ETFPM5577J1ZW